Rhino Storage Solutions FAQs
How secure is the facility?
Our premises boast 24/7 keypad-controlled gate access, triple-barbed wire perimeter fencing with razor wire enhancement, dual hardened slide latches on each door, security screws on all exterior panels, and numerous security cameras—all meticulously designed to ensure the safety of your property.
Is there access to water?
Certainly! We provide a convenient water/wash station as you drive in. Feel free to bring your hose and replenish your holding tanks with fresh city water.
What is the width dimensions of your doors?
Our units with 30ft and above feature 12-foot-wide roll-up doors, while our 25-foot units come with 10-foot-wide roll-up doors.
What are the storage units sizes that you offer?
Explore our current list of stall dimensions at the top of our website. If the size you desire isn't available, consider moving into a larger one, and inform us when you'd like a smaller one. Rest assured, all our stalls are fully enclosed for maximum security.
How soon can I move in?
We offer virtual tours that allow customers to view our facilities and better understand our amenities and storage units.
Who has access to my storage unit?
You are the sole keyholder since you provide your lock(s) so nobody but you can access the unit. We recommend using two high-quality disc locks—one for each slide latch—for added security.
How am I billed each month?
We offer billing through Electronic Bank Draft or credit card (Visa or Mastercard). The first month is pro-rated from your move-in date to month-end, with subsequent monthly billing on the first day of each month.
What are your access controls at the facility?
Receive a unique key code for electric gate entry and exit. Remember, you provide your lock(s), and we recommend using two disc locks for enhanced security.
How do I access my storage unit?
Is there an onsite RV wash?
Yes! Enjoy our water/wash station, and local truckwashs in the area are known for their excellent service.
What are the access hours for the facility?
You have 24/7/365 access, provided your account remains in good standing.
Am I charged for electricty usage?
Basic electricity is included. Opt for a $50/mo upgrade to a 30-amp RV Outlet in specific stalls if desired.
I'm looking for RV Storage - are you a good option?
Absolutely! We are a short drive from Mandeville and Covington, offering cost-effective solutions. Compare our prices with competitors to see the savings.
How large are your RV storage units?
Our RV stalls feature 12' wide doors, accommodating most Class A RVs that are 8 feet wide. With a door height of 13'8", as long as your bus is not longer than approximately 49.5 feet, it will fit comfortably.
Do you offer vehicle storage?
Absolutely! Our 25' X 12' garage-sized stalls are ideal for car storage, boat storage, trailer storage, vehicle storage, and various other uses.
What size storage unit is right for me?
We maintain general liability insurance, although it's important to note that you are responsible for insuring your property.
When are payments due?
When can I receive help from a team member regarding a rental?
For assistance during our business hours, please check the local hours of operation to find the times when a team member is available to help. Feel free to reach out to us directly at (985) 201-9055 for prompt assistance, as we do not have an office on-site.
What size storage unit is right for me?
How do I rent a storage unit online?
Simply click on the rent now button at the top of our website or on the location nearest you to rent a unit online.
What is the administrative fee for?
The administrative fee is a one-time fee that covers the setup of your unit and account in our systems. Through this account setup, you’ll be able to view your balance and make payments online!
